1. Information We Collect
When you create a CentSight account or join our mailing list, we collect the following information:
- Contact information — Email address, first name, last name, company name, and job title.
- Usage data — How you interact with our website and application, including pages visited and features used.
- Financial data — When you connect accounting platforms (e.g., QuickBooks), we access read-only financial data to provide our analytics services.
- CRM data — When you connect HubSpot, we access read-only sales data (deals, companies, contacts, owners, and pipelines) to power forecasting and pipeline analytics.
- Payments data — When you connect Stripe, we access read-only payments data (charges, invoices, subscriptions, and customers) to power revenue analytics.
- Payroll data — When you connect Gusto, we access read-only payroll data (compensation, headcount, and payroll runs) to power burn and headcount analytics.
- Device information — Browser type, operating system, and IP address for security and analytics purposes.
2. How We Use Your Information
We use collected information to:
- Provide and improve the CentSight platform and services.
- Send you updates about your account and product launches.
- Analyze usage patterns to improve our product experience.
- Communicate important service updates and security notifications.
- Comply with legal obligations and enforce our terms of service.
3. Data Security
We employ industry-standard security measures to protect your data:
- 256-bit AES encryption at rest.
- TLS 1.3 encryption for all data in transit.
- Read-only API connections — we never modify your financial records.
- Per-tenant data isolation with no cross-account access.
- Building toward SOC 2 compliance.
- Regular security audits and penetration testing.
4. Third-Party Services
We integrate with the following third-party services to deliver our platform:
- QuickBooks — Financial data integration via read-only API access.
- Plaid — Secure bank account verification and transaction data.
- HubSpot — Read-only access to your CRM data (deals, companies, contacts, owners, and pipelines) to power sales forecasting and pipeline analytics. We never send email or modify your CRM records.
- Stripe — Read-only access to your payments data (charges, invoices, subscriptions, and customers) to power revenue analytics. We never process payments or modify your Stripe records.
- Gusto — Read-only access to your payroll data (compensation, headcount, and payroll runs) to power burn and headcount analytics. We never run payroll or modify your Gusto records.
- Google Analytics — Website usage analytics (anonymized).
- RB2B — Website visitor identification to help us understand and reach the businesses visiting our site.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at support@centsight.com.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data.
- Correct inaccurate personal data.
- Request deletion of your personal data.
- Object to the processing of your personal data.
- Data portability — receive your data in a structured format.
- Withdraw consent at any time.
7. Cookies
We use essential cookies to maintain your session and preferences. We also use analytics cookies (with your consent) to understand how visitors use our site. You can manage cookie preferences at any time through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website prior to the change becoming effective.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: